ph975 Privacy Policy

01 Who We Are

ph975 is an online casino platform operating at ph975.app, offering a range of gaming products including live dealer games, slots, Tongits Go, Bingo, and other entertainment services to eligible Filipino players. ph975 operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR).

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, ph975 acts as the Personal Information Controller in respect of the personal data of registered Players and visitors to the ph975 platform. This means ph975 determines the purposes and means of processing your personal data.

ph975 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with the Data Privacy Act and this Privacy Policy. Contact details for the DPO are provided in Section 15 of this Policy.

02 Personal Data We Collect

ph975 collects the following categories of personal data, depending on how you interact with the platform:

Identity Data:

• Full legal name as it appears on your government-issued identification document.
• Date of birth (used to verify that you meet the 21+ age requirement).
• Gender (where provided during registration).
• Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license) submitted during KYC verification.

Contact Data:

• Email address.
• Mobile phone number.
• Residential address, including barangay, city or municipality, province, and postal code.

Financial Data:

• GCash or Maya account details (mobile number associated with the account).
• Bank account details (account name, account number, bank name) for withdrawal processing.
• Debit card details (card number, expiry date) where applicable.
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment methods used.
• Source-of-funds documentation where required by anti-money laundering regulations.

Technical & Usage Data:

• IP address and approximate geolocation derived from IP.
• Device type, operating system, and browser information.
• Login timestamps, session duration, and activity logs.
• Game history, wagering activity, and gameplay patterns.
• Cookie identifiers and similar tracking data (see Section 7).

Communications Data:

• Records of your communications with ph975 customer support, including live chat transcripts and email correspondence.
• Survey responses and feedback submitted through the platform.

ph975 does not intentionally collect sensitive personal information (as defined under the Data Privacy Act) beyond what is strictly required for identity verification and regulatory compliance. Where sensitive data is collected, it is handled with additional safeguards as required by law.

03 How We Collect Your Data

ph975 collects personal data through the following means:

• Direct Collection: Information you provide when registering for a ph975 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access and use the ph975 platform, including through cookies, web beacons, and server logs (see Section 7).
• Third-Party Sources: Identity verification data from KYC service providers; fraud and risk signals from payment processors; regulatory data from PAGCOR or other competent authorities where required by law.

ph975 does not purchase personal data from data brokers or other third-party commercial data sources for the purpose of building marketing profiles.

04 How We Use Your Personal Data

ph975 uses your personal data for the following purposes:

• Account Management: To register your ph975 account, verify your identity and age, manage your account settings, and provide you with access to the platform.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions in Philippine Peso (PHP) through your chosen payment method (GCash, Maya, bank transfer, or debit card).
• Regulatory Compliance: To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (Republic Act No. 9160, as amended), the Data Privacy Act, and other applicable Philippine laws and regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct on the ph975 platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling, enforce self-exclusion requests, and administer responsible gaming tools such as deposit limits and session reminders.
• Platform Improvement: To analyze usage patterns, troubleshoot technical issues, and improve the features and performance of the ph975 platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications (see Section 12).

05 Legal Basis for Processing

ph975 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our obligations under the ph975 Terms & Conditions, including account registration, transaction processing, and customer support.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, anti-money laundering obligations, and tax reporting requirements.
• Legitimate Interests: Processing necessary for ph975's legitimate interests in fraud prevention, platform security, and responsible gaming enforcement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

06 Sharing Your Personal Data

ph975 does not sell, rent, or trade your personal data. We share your data only in the following circumstances and only to the extent necessary:

• Service Providers: Third-party companies that provide services on our behalf, including KYC and identity verification providers, payment processors (GCash, Maya, BPI, BDO, and other Philippine banks), IT infrastructure and hosting providers, customer support platforms, and fraud detection services. All service providers are bound by data processing agreements that restrict their use of your data to the specific services they provide to ph975.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where disclosure is required by law, court order, or regulatory directive.
• Law Enforcement: Philippine law enforcement agencies where disclosure is required in connection with the investigation or prosecution of criminal activity, including money laundering or fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of ph975's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

ph975 does not transfer your personal data outside the Philippines except where necessary to provide the platform services and where appropriate safeguards are in place in accordance with the Data Privacy Act.

07 Cookies & Tracking Technologies

ph975 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit ph975.app. We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the operation of the ph975 platform, including maintaining your login session, remembering your language preferences, and enabling security features. These cookies cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies: Used to collect anonymized data about how Players use the ph975 platform, including which pages are visited most frequently and how long sessions last. This data helps us improve platform performance and user experience.
• Functional Cookies: Used to remember your preferences and personalize your ph975 experience, such as your preferred game categories or display settings.
• Marketing Cookies: Used to deliver relevant promotional content to you on the ph975 platform, based on your gaming activity and preferences. These cookies are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph975 platform. For more information on managing cookies, refer to your browser's help documentation.

08 Data Retention

ph975 retains your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, subject to the following retention periods:

• Account Data: Retained for the duration of your active ph975 account and for a period of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine anti-money laundering regulations.
• KYC Documents: Retained for the duration of your account and for five (5) years after account closure, or longer if required by a regulatory investigation or legal proceeding.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer retention period is required for dispute resolution or legal purposes.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications, after which your data will be removed from our marketing lists within a reasonable timeframe.

When personal data is no longer required, ph975 will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.

09 Data Security

ph975 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and ph975 servers is encrypted using TLS (Transport Layer Security). Sensitive data stored on ph975 systems is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to ph975 personnel and service providers who have a legitimate need to access it for the purposes described in this Policy. All access is logged and monitored.
• Two-Factor Authentication: ph975 offers two-factor authentication (2FA) for Player accounts to provide an additional layer of security for your ph975 login.
• Regular Security Audits: ph975 conducts regular security assessments and penetration testing to identify and remediate vulnerabilities in our systems.
• Staff Training: All ph975 personnel who handle personal data receive regular training on data privacy and security obligations under the Data Privacy Act.

While ph975 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your ph975 login credentials and for notifying us immediately if you suspect unauthorized access to your account.

10 Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ph975:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data ph975 holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data ph975 holds about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph975's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on ph975's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe ph975 has violated your rights under the Data Privacy Act.

To exercise any of these rights, please contact ph975's Data Protection Officer using the contact details provided in Section 15. ph975 will respond to your request within the timeframes prescribed by the Data Privacy Act.

11 Children's Privacy

The ph975 platform is strictly intended for individuals who are 21 years of age or older, in accordance with the minimum legal age for casino-style gambling in the Philippines. ph975 does not knowingly collect personal data from individuals under the age of 21.

If ph975 discovers that personal data has been collected from a person under 21, the account will be immediately closed, all associated data will be deleted, and any funds deposited will be handled in accordance with PAGCOR regulations and applicable Philippine law.

If you are a parent or guardian and believe that your child has registered on ph975, please contact our support team immediately so that we can take appropriate action.

12 Marketing Communications

ph975 may send you promotional emails, SMS notifications, and in-platform messages about bonuses, new games, and special offers. We will only send you marketing communications where you have given your explicit consent to receive them during the registration process or through your account settings.

You may withdraw your consent to receive marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email sent by ph975.
• Updating your communication preferences in your ph975 account settings.
• Contacting ph975 customer support and requesting removal from marketing lists.

Please note that withdrawing consent to marketing communications does not affect your receipt of transactional and service-related communications, such as deposit confirmations, withdrawal notifications, and security alerts, which are sent as part of the ph975 service and cannot be opted out of while your account remains active.

13 Third-Party Links

The ph975 platform may contain links to third-party websites or services for informational purposes. ph975 is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to personal data collected and processed by ph975 in connection with the ph975 platform.

We encourage you to review the privacy policies of any third-party websites you visit before providing them with your personal information.

14 Updates to This Privacy Policy

ph975 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, ph975 will notify registered Players by posting a prominent notice on the ph975 platform and, where practicable, by sending a notification to the email address associated with your account.

The updated Privacy Policy will take effect on the date specified in the notice. Your continued use of the ph975 platform after the effective date constitutes your acceptance of the revised Policy. The effective date at the top of this page reflects the date of the most recent revision.

We encourage you to review this Privacy Policy periodically to stay informed of how ph975 is protecting your personal data.

15 Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ph975, please contact our Data Protection Officer:

For general customer support inquiries unrelated to data privacy, please contact: support@ph975.app

To lodge a formal complaint regarding ph975's handling of your personal data, you may also contact the National Privacy Commission (NPC) of the Philippines directly.